โœจ heartfeltmart Wholesale Policy โœจ

๐Ÿ“Œ Please read the Terms & Conditions carefully before ordering.

By purchasing, you agree to the policy below.

๐Ÿ’ก Who Is This For?

If you’re aspiring to start your own clothing shop or livestream business, heartfeltmart is here to support you with reliable wholesale supply ๐Ÿ’“

โ“ Why Choose heartfeltmart?

  • ๐Ÿฌ Access to 5+ warehouses across different countries supplying wholesale clothing.

  • ๐Ÿš€ All wholesale stocks listed are in-stock at our warehouse and ready to be shipped to Singapore.

  • ๐Ÿ’Ž Over 10,000+ designs & pieces, ensuring a strong, long-term supplier–buyer partnership.

  • โœจ Each customer receives a unique mix of pieces, so your stock won’t clash with other shops or livestream sellers.

  • ๐Ÿ”ฅ Currently supplying multiple livestream channels and retail shops at Bugis.

  • ๐Ÿ’ฒ Wholesale price is always $5 and below, with further discounts for bulk orders.

๐Ÿ›’ Wholesale Order Options

1. General Wholesale (Random Mix – Recommended)

Minimum: 100 pieces per order (random mix).

  • Flat wholesale price: $5 and below per piece.

  • Includes a mixture of tops, bottoms, dresses, and more.

  • Random assortments = better variety for customers and more entertaining livestream sales.

2. Vietnam Wholesale (Choose Designs)

Minimum: 3 pieces per design, 50 pieces per checkout.

  • Price is slightly higher than random wholesale.

  • Delivery: 2–5 days after batch cut-off.

๐Ÿ“น Viewing & Selection

  • You may view batches via:

    • โœ… Video call

    • โœ… Studio visit (@heartfeltspaces)

  • Please note:

    • Video/photos show the general style of Random Wholesale Batches.

    • There is no guarantee that every piece received will be identical.

โš ๏ธ Product Notes & Defects

  • Wholesale stocks may have minor flaws (loose threads, missing buttons, small stains, etc.).

    • These are not refundable – please repair/resell at a lower price.

  • Check your stocks before reselling.

  • Major defects (e.g., large stains or holes) → contact @mayormole on telegram for support.

  • โŒ No refunds, returns, or exchanges after purchase.

  • โŒ No design selection for random wholesale batches.

  • โŒ Fussy buyers are advised not to proceed.

๐Ÿ’ณ Payment Policy

  • Payment methods: PayNow, PayLah, Bank Transfer.

  • Orders must be paid in full before delivery.

  • โŒ No payment = no delivery. (Please do not attempt scams ๐Ÿ™).

  • After payment, send a screenshot + your delivery address to @mayormole on telegram for confirmation.

๐Ÿšš Delivery & Collection

  • Delivery fees are calculated based on weight and total quantity.

  • Wholesale delivery is available via:

    • โœˆ๏ธ Air shipment: Arrives in 2–4 days (fast, higher cost).

    • ๐Ÿ›ณ๏ธ Sea shipment: More affordable, timing depends on warehouse schedule.

  • ๐Ÿฌ Self-collection available at @heartfeltspaces (arrange via @mayormole

    • on telegram)

๐Ÿ”Ž Wholesale FAQ

Q1: What’s the wholesale minimum order?

  • General Wholesale (Random Mix): 100 pieces minimum (flat price, random mix).

  • Vietnam Wholesale (Choose Designs): 3 pieces per design, 50 pieces minimum per checkout.

Q2: How do I place a wholesale order?

  • Browse wholesale listings under heartfeltmart section on heartfeltdash website

  • Add to cart & checkout with full payment

  • Send payment proof + address to @mayormole on telegram 

Q3: How much is wholesale shipping?

  • Based on weight & total pieces

  • No free shipping for wholesale orders

Q4: How long will it take for delivery?

  • General Wholesale (Random Mix):

    • If in stock at our Singapore studio warehouse → Delivered to customer in 2–3 days.

    • If shipped from overseas warehouse → Delivery timing depends on shipment method (air 2–4 days / sea varies).

  • Vietnam Wholesale (Choose Designs):

    • Ships from Vietnam 2–4 days after cut-off date → Delivered to customer in Singapore 2–3 days later.

Q5: Can I self-collect?

  • Yes, at @heartfeltspaces (contact @mayormole on telegram to arrange)

Q6: Are refunds or exchanges allowed?

  • No. Wholesale is strictly non-refundable & non-exchangeable

Q7: What should I know about product quality?

  • Minor imperfections are common in wholesale (loose threads, slight marks)

  • Measurements may vary 1–3cm depending on fabric

  • Only order if you’re comfortable with these conditions

๐ŸŒธ Contact & Socials

  • Orders & enquiries: @mayormole (Telegram)

  • Instagram: @heartfeltmart | Fashion updates: @heartfeltshutters

  • Website: heartfeltdash.com → heartfeltmart section

๐Ÿ’Œ Happy shopping & thank you for choosing heartfeltmart as your wholesale partner ๐Ÿ’“